COVID-19 Telemedicine Coding: Get Paid More from Medicare, Private Payers

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Important: Please select a format for each part of this series below. Final discounted rate will be reflected once all selections are made.
Telemedicine coding/billing

Part 1: Earn $110 For Patient Phone Call, New CMS Rule Applies

This training will help your practice’s 30-minute phone calls (99443) get paid at $110 – the same amount as a level-4 office visit (99214), but you must know how to code, document & bill your claims correctly.

$247.00
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Non Face-to-Face Services

Part 2: Coronavirus: Get Paid for Private Pay Non-Face-to-Face Patient Care

Treat more patients remotely and get paid during the COVID-19 emergency. This training will help you code your non-face-to-face services more accurately, boost your reimbursement, and protect your practice and patients.

$277.00
$287.00
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Get Paid What You Deserve for Phone Visits and Other Telehealth Services

Medicare and many private payers are now reimbursing for many more telehealth services if the claims are coded correctly. However, the rapid implementation of these telehealth codes has led to multiple rule changes that make filing accurate claims confusing.

You can ensure that your telehealth claims are reimbursed accurately and that you receive ALL of the reimbursement you are due, by accessing the COVID-19 Telehealth Coding 2-Part Online Training Series. This 2-part telehealth coding training series will walk you through the most recent telehealth code additions, and help you apply them accurately. Ultimately, you’ll be able to get paid more of what you are due.

Below you’ll find a brief description of each session in this must-have series.

20% Discount Now Available!

Order both training sessions in this series as a bundle in the next 5 days, and you will receive 20% off automatically. Or, you can choose to get just one of the sessions at the regular rate. ORDER TODAY!

PART 1: Earn $110 For Patient Phone Call New CMS Rule Applies

Order the on-demand version and listen to it at your convenience.

Your practice’s 30-minute phone calls (99443) can now be paid at $110 – the same amount as a level-4 office visit (99214). But to get the added reimbursement you must successfully meet CMS’ April 30th requirements.

Payments for telephone calls (99441-99443) have jumped to $46-$110 from $14-$41 making telephone E/M service reimbursement now equivalent to mid-level office visits (99212-99214). The increased payments are applicable to claims from March 1.

With a little help you can seriously boost reimbursement for your patient phone visits, and coding and training expert, Leonta (Lee) Williams, MBA, RHIA, CCS, CCDS, CPC, CPCO, CEMC, CHONC, CRC, can tell you how. During Lee’s online training, she’ll will walk you through how to comply with the most recent telehealth coding rules, so you can get paid more of what you deserve for your patient phone visits and other telehealth services.

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Here are just a few of the proven telehealth and virtual care coding and billing questions you’ll get answered by taking advantage of this practical, 60-minute online session:

  • What Place of Service code do telephone call codes (99441-99443) now require?
  • What providers are eligible to use 99441-99443?
  • If you were paid the prior rates for 99441-99443, can you collect the additional pay?
  • What new codes now qualify for telehealth coverage?
  • Do you need CR/CS modifiers PLUS modifier 95 on all telehealth claims?
  • Should all virtual claims lacking new modifiers be refiled?
  • What counts as a “confirmed” COVID-19 related diagnosis?
  • Does audio count as synchronous for some private payers?
  • Can you use telemedicine codes if your provider communicates with patients behind plexiglass?
  • What payers still want a Place of Service of 02?
  • Can drive-thru testing be billed with virtual care codes?
  • Should you list the provider’s home address when the distant site is her residence?
  • Does G2012 require total-patient-time to be documented?
  • Which private payers are covering telemedicine and virtual care services?
  • Are the provider enrollment requirements different for telehealth services?
  • Can you bill prolonged services (99354, 99355) with an office telehealth service (99202-99215)?
  • When do you use G2012 vs 99441-99443 vs 99421-99423?
  • Is recording and storing telehealth sessions required?
  • What counts as patient initiated for virtual check-in, e-visits, and telehealth?
  • Can “drive by” parking lot swab collections be billed with virtual care codes?
  • How should you refile a denied telemedicine claim when it was initially filed accurately?
  • Are U2001 and U2002 billable for a call that results in ordering a test?
  • Is there a restriction on billing high-level telehealth services (e.g., 99204-99205, 99214-99215)?
  • Can your hospital-based clinic bill telehealth the same way as office based?
  • Are post-op calls billable outside of the surgical package?
  • And many, many more!

IMPORTANT: The types of services that CMS pays for under audio-only telehealth visits expanded again. You can now be reimbursed for behavioral health and patient education services, among other services.

Although payers are not conducting random practice-level audits due to COVID-19, make no mistake, they will be back. Your telemedicine services will most certainly be subject to payer audits once the craziness of the outbreak is over. So, to ensure you get to keep the increased reimbursement these new telehealth coding rules allow, you must comply. It’s not always possible to head off an audit, but it is possible to survive one without having to pay significant financial penalties – if you know how.

As your volume of telehealth and virtual care services increase due to COVID-19, so does the importance of ensuring your claims are files correctly. However, fast-changing coding and billing rules have made this extremely difficult. This upcoming online training will cut through the confusion and provide you with easy-to-implement strategies to get your telehealth and telemedicine claims paid faster and more accurately.

Order Only This Training Session for $227

PART 2: Coronavirus: Get Paid for PRIVATE PAY Non-Face-to-Face Patient Care

Available Immediately.
Order the on-demand version and listen to it at your convenience.

Getting your providers paid for non face-to-face services is about so much more than just optimizing their time and productivity. With the fast spread of COVID-19, it’s now about keeping your providers and your staff healthy and safe. Fortunately, there are a variety of options available that allow your practitioners to see Medicare AND Private Payer patients remotely, and get paid for the non-face-to-face services.

This is where nationally-recognized coding and training expert, Kim Garner Huey, MJ, CHC, CPC, CCS-P, PCS, CPCO, can help. During her ready-to-access online training, you’ll receive step-by-step strategies on how to more accurately and easily code, bill and document the non-face-to-face services your physicians and physician extenders provide.

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Here are just a some of the proven tactics you’ll learn that will help your providers see more patients remotely while holding off the spread of this hyper-infectious virus and get them more accurately paid for their services.

  • Get paid for telephone consults using office visit code (99211-99213), not phone codes (99441-99443)
  • Master consent requirements to support digital communication codes (G2010, G2012)
  • Determine how to count providers as qualified non-face-to-face providers
  • Meet the latest communication codes (99421-99423, G2010-G2012) platform requirements
  • Identify what ICD-10-CM limits apply to non-face-to-face services
  • Treat and bill new patients remotely too with codes 99201-99215
  • Unlock pay for remote image evaluations of chest, heart and more (G2010)
  • Offer remote PT, OT, mental health assessments (G2061-G2063) and get paid
  • Accurately match POS and modifiers by top payers with real-world scenarios
  • Capture reimbursement for email and portal communications (99421-99423)
  • And much, much more …

IMPORTANT: Be cautious of false information. Much of the non-face-to-face coding and billing information available online is outdated. This expert-led training will walk you through the most up-to-date regulations, and tell you how to accurately bill for them and get paid more of what you deserve (regardless of your practice specialty, size or location).

You’re most likely performing services RIGHT NOW that qualify for non face-to-face reimbursement; you just need to know how to correctly submit these claims. Doing so will help your practitioners work safer, provide your patients with the care they need and avoid jeopardizing the reimbursement you are rightfully due.

This training will help you increase the likelihood that your non-face-to-face services will be more accurately and quickly paid and comply with new Private Payer COVID-19 Non-Face-to-Face Rules.

Order Only This Training Session for $227

Past Webinar Reviews:

“I thought the webinar was excellent and all of my questions were answered.”
– Suzanne Pinnon, Geriatrician, Dr. Suzanne Pinon, MD

“As stated in the question box…I have listened to at least a dozen of these Telehealth / Telemedicine Webinars over the past couple of weeks and I could have saved all the time invested attending those webinars because this is the only one that I needed to attend. Thank you so much for the comprehensive, straight forward and 100% relevant information. I would attend any and all training sessions that are put on by this presenter.” 
– Jody Tinsley, Director of Revenue Management, Community Healthcore

“Excellent, and very resourceful. She spoke clearly, and at a great pace. I also enjoyed the diagrams and resources given to us.”
– Melinda Rivera, HIM Supervisor, Uvalde Memorial Hospital

“I thought the webinar was very informative and the speaker was well spoken.”
– Angella Buffaloe, Coding and Compliance Auditor-HCC, Summit Health Management

Meet Your Experts

Kim Huey
MJ, CHC, CPC, CCS-P, PCS, CPCOKGG Coding and Reimbursement Consulting, LLC

Kim is an independent coding and reimbursement consultant, providing audit, training and oversight of coding and reimbursement functions for physicians. Kim completed three years of pre-medical education at the University of Alabama before she decided that she preferred the business side of medicine.

She completed a Bachelor’s degree in Health Care Management and went on to obtain certification through the American Academy of Professional Coders and the American Health Information Management Association.

Recognizing the important position of compliance in today’s world, she has also obtained certification as a Certified Healthcare Compliance Consultant and a Certified Healthcare Audit Professional. Kim is also an AHIMA-approved ICD-10-CM trainer and has recently earned a Master of Jurisprudence in Health Law.

For over twenty-five years, Kim has worked with providers in virtually all specialties, from General Surgery to Obstetrics/Gynecology to Oncology to Internal Medicine and beyond. She has spoken at the national conference for numerous organizations.

Leonta Williams
RHIA, CCS, CCDS, CPC, CPCO, CRC, CEMC, CHONCDirector of Coding

Leonta (Lee) Williams is currently the Director of Coding at a large physician organization in the southeast.  Lee has over 15 years of experience working in both the outpatient and inpatient setting.  Some of her professional roles have included coder, auditor, practice manager, educator, and trainer.

Lee has presented at national healthcare conferences, private healthcare training organizations, and has frequently contributed articles to healthcare publications.  She currently serves on a number of Boards including Georgia Health Information Management Association (GHIMA) and the American Academy of Professional Coders (AAPC).  Lee has a B.S. in Health Information Management and an MBA with concentration in Healthcare Administration.