Meet Your Expert
Since 1988, Bob Spiel has been helping practices achieve increased production, profitability and personal enjoyment. With an MBA in Finance and General Management and post graduate work at Stanford and Georgia Tech, Spiel Consulting was founded to leverage Bob’s passion for working closely with healthcare professionals — guiding them toward even greater professional and personal success, bottom line results and practice growth.
As a former healthcare facility CEO, Bob used a leadership-focused, process-driven approach to turn around a failed hospital and failing surgical center. As a practice consultant, he has helped numerous medical clients achieve impressive results like returning failed practices to profitability and realizing very dramatic growth.
Training Sessions by Robert Spiel
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The bottom line is that when patient satisfaction suffers your reimbursement decreases. This is today’s reality. Patients are spending more of their own money on healthcare. Without patient satisfaction, 9 out of 10 patients say they’ll leave and find another provider, according to a recent West survey. This is true regardless of your practice’s size or location. Losing 90% of […]
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