Prevent LGBTQIA+ Patient Compliance Mistakes, Practice Policy Tactics

Length: 60 Minutes Expert: Jeana Singleton, JD

Compliance with LGBTQIA+ health regulations and laws are a mandate for your practice. If you fail to comply with these numerous requirements, you’re setting your practice up for a significant financial and legal nightmare.

About 7 percent of the US population identifies as LGBTQIA+, and due to the national spotlight, all eyes are on how you respond to this patient population. Even an innocent mistake can negatively affect your practice. You can be hit with discrimination allegations and compliance violations that require you to defend your actions in court.

The best way to protect your practice against costly LGBTQIA+ health compliance mistakes is to implement a clear, easy-to-understand practice policy (and stick to it). The challenge is that local, state, and federal LGBTQIA+ laws can differ, which makes it even harder to comply. The good news is you don’t have to figure it out alone.

Healthcare attorney Jeana Singleton, JD, is presenting an online training that can help you protect your practice. During this valuable 60-minute online session, Jeana will provide actionable tips to help you create a compliant LGBTQIA+ practice policy. This training will help you avoid discrimination allegations, legal violations, litigation, dissatisfied patients, and reputational damage.

Here are just a few of the LGBTQIA+ health compliance takeaways you’ll receive by attending this expert-led online training:

  • Implement a solid intake protocol to identify LGBTQIA+ patients quickly
  • Prevent patient gender or sexual identity disclosure errors w/a strong privacy policy
  • Comply with anti-discrimination laws at the state, local and federal levels
  • Pinpoint the most common pitfalls associated with the care of LGBTQIA+ patients
  • Master the laws around securing authorization for gender-affirming care
  • Demystify LGBTQIA+ terminology to avoid negative online backlash
  • Untangle differences between, laws including the Hill-Burton Act, EMTALA, ADA, and more
  • Pin down when you can and can’t disclose LGBTQIA+ info for adolescent patients
  • Avoid violating gender dysmorphia insurance regulations
  • Make your intake forms and EHR inclusive by knowing what fields to add
  • And much, much more…

Your staff and providers must have a very clear policy regarding LGBT health. A solid LGBTQIA+ policy can make the difference between running a successful practice and being slammed with negative press, lawsuits, and hefty legal penalties.

Without a specific LGBTQIA+ policy at your practice, you are relying on each member of your team to figure it out on their own. This is a recipe for disaster. Complying with laws related to LGBTQIA+ health is no easy task and shouldn’t be left to chance.

Don’t make the mistake of navigating this compliance minefield on your own. Sign up immediately to secure your access to Jeana’s expert online training. This training will help you implement an LGBTQIA+ health practice policy and steer clear of expensive penalties that can await if you violate the related laws. Register today!

Meet Your Expert

Jeana Singleton
JDMember and General Counsel, Brennan, Manna & Diamond, LLC

Jeana is a Member of Brennan, Manna & Diamond, as well as a member of the firm’s Executive Committee and serves as the firm’s General Counsel. Her practice includes counseling businesses, providers and other healthcare organizations on legal issues that impact their performance.

With over a decade of experience, Jeana helps clients navigate regulatory updates, the growth of consumer-driven health practices, and the rapid advancement in technology-based medicine including telemedicine, orthopedic implants, and other medical technologies advancements.

Jeana regularly presents on topics such as compliance, clinical transformation, operational integration, regulatory issues and guidelines, revenue cycles and other related subjects that are redefining healthcare and how it is managed. Staying relevant in a transforming industry is key to sustainability and the value that Jeana offers.