CMS NEW Telehealth COVID-19 Rule: Get Paid for Virtual Care Services


CMS has the answer on how to overcome the obstacles of providing (and getting paid for) telehealth services. Medicare is waiving virtual care restrictions with their new COVID-19 Telehealth Rules.

These waivers will allow you to treat more patients with fewer staff, prevent virus spread, and protect the health of your entire team. With these new rules, Medicare (and some private payers) are paying for non-face-to-face services (even in non-emergency areas). The catch is, you must know how to accurately code for telehealth (99201-99215) and virtual care services (G2010, G2012) to get paid.

This is where nationally recognized coding expert and educator, Leonta Williams, MBA, RHIA, CCS, CCDS, CPC, CPCO, CEMC, CHONC, CRC, can help. During her online training session, you’ll receive step-by-step expert advice on how you can increase your telemedicine and virtual care services reimbursement and avoid common compliance missteps, so you’re protected from the audits that Medicare is promising when this is all over.

Here are just some of the ways you’ll learn how to improve your remote services coding accuracy, increase your reimbursement and reduce your compliance risk by attending this practical, 60-minute session:

  • Identify when telehealth and virtual care services qualify with Medicare’s COVID-19 new rules
  • Maximize telehealth by determining when originating site is waived
  • More easily differentiate between virtual care and telehealth services to head off denials
  • Safely extend NPs and PAs reach with digital E/M services (99421-99423, G2061, G2062, G2063)
  • Avoid costly Stark & Anti-kickback fines, master remote monitoring (99453, 99454, 99457) regs
  • Eliminate underpayments, follow virtual care face-to-face service exclusions
  • Add phone call revenue (i.e. 99213, 99214) when CMS’ COVID-19 new requirements are met
  • Protect your reimbursement with essential patient consent language documentation
  • Reduce audits and hidden violations with proven chart processes that support your billing
  • Match the right CPT and Telehealth Place of Service to capture more of what you’re due
  • Prevent claims rejections: Adhere to billing guidelines and bundles
  • And so much more …

IMPORTANT: Virtual care encompasses much more than just telemedicine. You most likely are performing functions right now that you could be paid utilizing these virtual care codes and don’t even realize it. This training will walk you through how to accurately apply these new codes regardless of your practice specialty, size or location.

By accurately coding for remote services, you CAN help your providers earn more while working smarter, not harder, AND ease the strain of the coronavirus panic. This training will help you increase the likelihood that your telehealth and virtual care claims will be coded accurately, are paid more quickly and comply with CMS’ new COVID-19 Telehealth Rules.

Don’t delay, reserve your access and sign up for this expert-led online training today.

Access Rule Modification: Current access rules have been changed.  With increased numbers of people working from home to self-isolate and hinder the spread of this fast-spreading virus, online training access has been expanded to include anyone from your company that wants to attend (previously it was per location).

Meet Your Expert

Leonta Williams

Leonta (Lee) Williams is currently the Director of Coding at a large physician organization in the southeast.  Lee has over 15 years of experience working in both the outpatient and inpatient setting.  Some of her professional roles have included coder, auditor, practice manager, educator, and trainer.

Lee has presented at national healthcare conferences, private healthcare training organizations, and has frequently contributed articles to healthcare publications.  She currently serves on a number of Boards including Georgia Health Information Management Association (GHIMA) and the American Academy of Professional Coders (AAPC).  Lee has a B.S. in Health Information Management and an MBA with concentration in Healthcare Administration.


Very Informative and timely.
Mark Beaty
Senior Finance Manager, Los Angeles LGBT Center
The step by step slide show and information was excellent! I also liked the question and answer availability.
Phoebe Dolittle
Claims Supervisor, Heritage Provider Network/ HDMG
We thought the webinar was extremley helpful and informative.
Sandra Elsik
Owner/Medical Billing and Coding Office, Advance Professional Services, LLC
Leonta Williams had an up-to-date handle on the subject.
Gary Ensz
M.D., Auburn Family Health Center P.C.
I thought the webinar was very useful and gave good information. I like the fact that references/links were included so we can do some research.
Miriam Quinones
Billing Coordinator, Center for Athletic Medicine

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