All Trainings

  • dual eligible
    Feb 2, 2023 - 1:00 ET
    Expert Presenter: Owen Dahl LFACHE, CHBC, LSSMBB

    Billing for patients who have both Medicare and Medicaid is confusing. It’s easy to violate these complex federal & state regs and end up in a legal nightmare. Master how to stay compliant during this expert-led training.

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  • IDR Process
    Feb 7, 2023 - 1:00 ET
    Expert Presenters: Daphne Kackloudis Esq.; Ashley Watson Esq.

    You can get paid for denied out-of-network services. The catch is that you must master CMS’ recently implemented IDR process. Get proven strategies to correctly utilize this new process to overturn these previously unpaid claims.

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  • Angry Patient
    Feb 15, 2023 - 1:00 ET
    Expert Presenter: Jonathan Westall FACHE

    Failing to respond correctly to an angry or aggressive patient can make an already difficult situation spin out of control. Attend this training to gain the necessary skills to head off these potentially dangerous situations.

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  • Release of Medical Records
    Feb 16, 2023 - 1:00 ET
    Expert Presenter: Lester J. Perling JD, MHA, CHC

    Mistakes when authorizing the release of medical records can lead to expensive legal problem – especially when you’re responding to legal requests. Help your practice comply with State/Federal laws and get it right the first time.

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  • CAQH profile
    Feb 16, 2023 - 3:00 ET
    Expert Presenter: Yesenia Servin CPMSM, PESC

    2023 CAHQ ProView changes are a nightmare. Unfortunately, if you want to keep your practice’s revenue flowing, your provider’s CAQH profile MUST be kept accurate, active and in compliance. This expert-led training will help.

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  • Telehealth Billing
    Feb 21, 2023 - 1:00 ET
    Expert Presenter: Kim Huey MJ, CHC, CPC, CCS-P, PCS, CPCO

    When done right, telehealth billing & coding can produce significant revenue for your practice. However, in 2023 there are multiple items that can halt your payments. Get proven tactics to successfully bill and code these services.

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  • improve patient satisfaction
    Feb 22, 2023 - 1:00 ET
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Avoid losing your best patients due to easy-to-solve front desk problems.  National expert provides you with proven step-by-step tactics to improve patient satisfaction fast. This training shows you how.

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  • ERISA Regulations
    Feb 23, 2023 - 1:00 ET
    Expert Presenter: David J. Zetter PHR, SHRM-CP, CHC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP

    About 83% of your non-Medicare/Medicaid claims are governed by ERISA regulations. However, payers don’t want you to know how to apply these rules to take control of your reimbursement. This training shows you how.

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  • Out of network billing laws
    Mar 1, 2023 - 1:00 ET
    Expert Presenter: David Vaughn JD, CPC

    Complying with recent changes when billing for out-of-network and uninsured patients is more complicated due to recent rule changes. Learn how to comply before the audits begin. Sign up for online training today.

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  • phone etiquette skills
    Mar 9, 2023 - 1:00 ET
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Your practice depends on effective communication between your front desk staff and patients. This training will provide your front desk team with excellent phone etiquette skills to ensure patient satisfaction and practice success.

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  • OSHA inspection
    Mar 23, 2023 - 1:00 ET
    Expert Presenter: Matthew Deffebach JD

    Is your practice ready for a surprise OSHA inspection? If not, you could be at risk of OSHA fines and penalties. Prep now with expert guidance that can help every medical practice breeze through an OSHA inspection.

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  • patient collections
    Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-I

    Ensure your front desk staff have the foundational skills necessary to ensure your practice runs smoothly and patients stay satisfied. Use this step-by-step Front Desk 101 online training to help. Sign up today.

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  • Expert Presenter: Lori Kleiman SPHR, SHRM-SCP

    Consequences for failing to comply with the new 2023 FLSA laws are stiff.  You must correctly classify employees to avoid penalties. This training will walk you through the process of implementing these confusing new rules to comply.

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  • Onboarding a New Physician
    Expert Presenter: David J. Zetter PHR, SHRM-CP, CHC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP

    When onboarding a new physician into your practice, your process must be flawless. A simple mistake can result in sever reimbursement delays – or worse, payer rule violations.  With this online training you’ll get it right the first time.

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  • 2023 E/M changes
    Expert Presenter: Kim Huey MJ, CHC, CPC, CCS-P, PCS, CPCO

    You must correctly incorporate the massive 2023 E/M changes to keep reimbursement flowing for prolonged services, ED visits and more. These expert, step-by-step coding tips will show you how.

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