All Trainings
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May 14, 2024 - 1:00pm ETExpert Presenter: Merikay Hunt MSWhen an angry patients calls your practice, it’s up to your staff to defuse the situation. Gain proven phone strategies on how to quickly identify why a patient is really upset, and exactly how to defuse the situation and keep it stabilized.
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May 21, 2024 - 1:00pm ETExpert Presenter: Kelly Holden JDA new Federal Trade Commission Act bans your employee non-compete agreements. To comply, you must overhaul your contracts, correctly notify staff, etc. This expert training will help you comply & avoid penalties and lawsuits.
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May 22, 2024 - 1:00pm ETExpert Presenter: John White CPP, CHPAYour front desk staff are the most vulnerable when it comes to an active shooter or armed intruder attack. Help them protect your practice with proven active shooter preparedness tactics to improve survival outcomes for your practice.
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May 30, 2024 - 1:00pm ETExpert Presenter: Dreama Sloan-Kelly MD, CCS, CPCAuditors recently found that more than half of telehealth services for mental health are billed incorrectly. This online training will help you stop these common coding & billing errors to collect more for these complex claims.
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May 30, 2024 - 3:00pm ETExpert Presenter: Maya Turner CPC, CPMA, CPCO, CPC-I (AAPC Approved Instructor)Correct telehealth billing and coding can produce significant revenue for your practice. But in 2024 this will be harder than ever. Get proven tactics to more successfully bill and code telehealth services & get paid more.
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Jun 11, 2024 - 1:00pm ETExpert Presenter: Maya Turner CPC, CPMA, CPCO, CPC-I (AAPC Approved Instructor)CPT code 99211 can pay you more for nonphysician services – if you know how to use it correctly. Get the step-by-step guidance you need to correctly and compliantly use this valuable code to earn thousands more.
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Jun 12, 2024 - 1:00pm ETExpert Presenter: Jeana Singleton JDProven strategies to help you reduce lost revenue from patient no shows without increasing your legal risk. Learn specifically what actions will and won’t get you into legal trouble as you work to reduce patient no shows.
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Jun 13, 2024 - 3:00pm ETExpert Presenter: Kristie Kapp RDHLast-minute cancellations and patient no-shows can destroy your dental practice’s profitability and upend your carefully planned daily schedule. Discover how to handle these issues
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Jun 18, 2024 - 1:00pm ETExpert Presenter: Yesenia Servin CPMSM, PESCAccurately processing provider credentialing and enrollment requires the ability to swiftly navigate the CAQH portal, which recently changed. Discover how to save time and stress by getting a walkthrough from an expert.
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Jun 25, 2024 - 1:00pm ETExpert Presenter: Diana Trevley JD, CCEP-I, CIPP/EHead off serious problems caused by patients bringing Emotional Support Animals into your practice. Train your staff on how to successfully manage these circumstances and avoid allegations of discrimination and violations.
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Jul 2, 2024 - 1:00pm ETExpert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-IEnsure your front desk staff have the foundational skills necessary to ensure your practice runs smoothly and patients stay satisfied. Use this step-by-step Front Desk 101 online training to help. Sign up today.
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Expert Presenter: Ariel D. Fenster Esq.New changes to overtime pay rules REQUIRE you to modify how you pay some of your full-time salaried employees (or face expensive consequences). This expert-led online training will help more easily meet FLSA requirements.
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Expert Presenter: Tracy Bird FACMPE, CPC, CPMA, CEMC, CPC-IEfficient front desk collections are crucial for the financial health of your medical practice. Your front desk staff plays a vital role in ensuring that patient payments are collected accurately and promptly…
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Expert Presenter: Tressa HarleyGet payers to overturn more of your denied claims so that you can receive more of the reimbursement you are due. Expert reveals proven appeal letter writing strategies and templates to quickly get more of your denied claims paid.
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Expert Presenter: Don Phin Esq.Correctly managing employees with workplace mental health issues is difficult – especially considering legal requirements. Failing to comply can lead to costly violations for your practice. This attorney-led online training can help.
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Expert Presenter: Jeana Singleton JDYour practice is required to comply with the new medical right of conscience law that went into effect on March 11, 2024. This training provides you with expert actionable advice to help protect against the consequences of a violation.
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