Statistics show that employee use of drugs and alcohol is on the rise (regardless of your practice size or location). Once identified, the challenge is knowing when the situation justifies taking action and when it doesn’t. It all comes down to reasonable suspicion. Drug and alcohol use. Drug and alcohol use isn’t often as apparent […]
The Answer: Yes, you can charge your self-pay patients less, as long as you don’t break federal Medicare laws when doing it. Knowing how and when to apply a discount and write-off for a self-pay patient is essential to your practice. It can reduce your risk of violating Medicare and other federal laws – including the […]
Q: We have a challenging patient with a chronic illness that is never satisfied and continues to threaten to sue our practice related to even the simplest mistake. Obviously, this is not a good fit. Can we discharge this patient and terminate our doctor-patient relationship with them? Doctor patient relationship. ~ North Carolina Rheumatology Practice Manager […]
While dismissing a problematic patient from your practice is never pleasant, things can turn downright litigious if you fail to exercise caution. If you don’t want to get sued, here are several key items you must consider before terminating a physician patient relationship at your practice. Timing is Everything Although there are several crucial steps […]
Mandating vaccines for your practice may or may not be your choice, but how you transition to this trend is fraught with risk if not managed correctly. Between federal regulations, state requirements, and union contracts, it’s all too easy to make a mistake that can result in crippling lawsuits and stiff penalties – unless you […]
When your practice has finally made the difficult decision to end the doctor and patient relationship, there are a number of steps you should take to ensure that further contact doesn’t accidentally “unfire” the problem patient. Failing to take precautions could reinstate the doctor and patient relationship, thereby resulting in ethics or even abandonment charges […]
Both you and the patients are free to choose whether you have a relationship or not. In most cases, you are completely within your right to decline to take on a patient if you don’t feel it’s not a good fit. However, if you accept someone as a patient, and later decide that it isn’t […]
Reasonable notice is a component of the process to correctly terminate your relationship with a patient. The goal is to provide your patient with enough time so that they can comfortably find a suitable replacement to take over their medical treatment. If the patient feels rushed or like you’ve turned your back on them, the […]
CMS pays a False Claims Act whistleblower between 15% and 30% of any monies collected on the claims they submit. It’s no wonder that the Justice Department reports that 98% of all healthcare False Claims Act (FCA) cases are whistleblower-initiated. What this means is that every one of your employees is a potential whistleblower. In […]
Make no mistake—your employees are being encouraged by CMS to report any suspected Medicare fraud. Whistleblower complaints. CMS offers an incentive to complainants of between 15% to 30% of any money they collect based on the data reported. So, depending on the extent of the violation, this can easily add up to a significant financial […]
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You and your entire team, at all your locations, can attend as many live and view as many recorded trainings as you like for 12 months.
You and your team, in one single location, can attend as many live and view as many recorded trainings as you like for 12 months.