Here are just a few of the step-by-step Medicare audit preparation and response strategies you’ll receive by attending this 90-minute online training: Discover the most common Medicare audit triggers and how to avoid them Dig into what auditors want you to produce before they arrive Pin down masterful response strategies you must deploy after getting […]

Here are just a few of the foundational skills your front desk staff will gain by attending this upcoming online training: Master front desk professionalism with office staff and patients Keep calm, even when a patient is really upset Head off confidentiality missteps to avoid HIPAA complaints Overcome the barriers to effective communication How to […]

Here are the critical Emotional Support Animal compliance takeaways you’ll receive by attending this upcoming, expert-led online training: Quickly differentiate between service and emotional support animals Implement an ADA-compliant policy for service animals that works for your practice Identify when it is really okay to refuse an animal into your practice Avoid the most common […]

Check out just a few of the easy-to-implement no-show management strategies specific to dental practices you’ll master during this 60-minute session: Communicate your no-show fee policy without ticking off patients Implement patient relationship tactics that reduce last-minute cancellations Make sure your no-show policy complies with both state laws and insurance regulations Proven scripts to help […]

Here are just a few of the step-by-step, plain-English risk-reduction strategies for no-show patients Jeana will provide you with during her upcoming, 60-minute live online training session: How to correctly “fire” a patient for chronic no-shows and avoid an abandonment lawsuit Create a no-show policy that has some teeth but doesn’t put you at risk […]

By attending Kelly’s 60-minute training event, you’ll benefit from airtight strategies that can help your practice comply with the FTC’s new non-compete ban: Comply when notifying existing employees that their non-competes are null and void Pinpoint legal alternatives that help ensure employees don’t reveal your trade secrets Calculate salary thresholds to identify which staffers are […]

Here is just a small sample of the easy-to-implement strategies you’ll receive that will help you more accurately bill and get paid for your telehealth services for mental health: Stop incorrect use of telehealth code categories from reducing revenue Collect more for audio only (no video) mental health visits Accurately choose between group and individual […]

Check out just a few of the key tactics you’ll receive from Carolyn and CJ to help you mitigate risks to PHI arising out of AI and privacy issues before they occur: Head off the most common privacy and security issues when AI is in the mix Get proven safeguards to keep your patient data […]

Here are just a few of the 2024 telehealth billing and coding tactics you’ll receive by attending this upcoming 90-minute AAPC CEU approved online training: Utilize CMS’ 2024 permanent telehealth-allowed list to boost revenue Cut through telehealth billing rule confusion with plain-English advice Uncover when you must use place of service codes 02 and 10 […]

Here are just some of the essential CAQH credentialing tactics you’ll receive from this must-attend training: Streamline your CAQH account management process and cut out potential error hotspots Master the latest CAQH Updates to your benefit so you don’t get left behind Learn how to comply with CAQH attestation notifications to avoid recredentialing delays Speed […]

Here are just a few of the proven compliance tactics you’ll receive during this practical, step-by-step online training that will help you comply with these new FLSA overtime pay rules: Discover when it’s in your best interest to raise salaries or switch to hourly Identify which sections of your employee policy manual you should update […]

Here are just a few of the expert denial management tactics you’ll receive from this 60-minute online training: Proven appeal letter template that saves time and improves results Uncover precertification appeals tactics that get your claims approved Modify appeal letter verbiage to get more of your denied claims paid Improve your appeals process with payer-specific […]

Here are just a few of the expert strategies Merikay will share about how to defuse angry patients who call your practice: Listen for the warning signs that a patient is about to lose their temper Develop a script that gets your team to overcome any angry patient Avoid the key triggers that can escalate […]

Here are just a few of the practical 99211 usage strategies you’ll receive during this upcoming online training: Pin down who qualifies to bill using CPT code 99211 to get paid for more visits Improve patient access and reduce wait times by using 99211 Faxing and emailing records no-no’s you can’t afford to get wrong […]

Here are just a few of the proven, step-by-step active shooter and armed intruder protection strategies your front desk staff will know how to utilize by attending this upcoming 60-minute online training: Scope out an exit plan from your reception area and how to reach it if shots are fired Identify and be prepared for […]

Here are just a few of the workplace mental health management tactics that Don will provide you during his 60-minute online training: How to determine when workplace mental health qualifies as a disability Uncover when workplace drug and alcohol use is protected and when it not Pin down exactly how to handle violent employee behavior […]

Check out just a few of the easy-to-implement patient customer service strategies that you will receive during this online training: Construct an easy-to-follow service checklist that your staff will actually use Create and implement a scorecard to maintain patient service excellence Uncover service traits during hiring to guarantee a positive patient experience Audit, identify and […]

Check out just a few of the easy-to-implement patient customer service strategies that you will receive during this online training: Construct an easy-to-follow service checklist that your staff will actually use Create and implement a scorecard to maintain patient service excellence Uncover service traits during hiring to guarantee a positive patient experience Audit, identify and […]

Here are just a few of the plain-English strategies that Jeana will provide you during her online training to help you comply with the new medical right of conscience law: Avoid conflict when state and federal medical right of conscience laws differ Improve outcomes if a patient or other provider reports a violation Identify which […]

Check out just a few of the easy-to-implement patient customer service strategies that you will receive during this online training: Construct an easy-to-follow service checklist that your staff will actually use Create and implement a scorecard to maintain patient service excellence Uncover service traits during hiring to guarantee a positive patient experience Audit, identify and […]