Access All Live + All On-Demand Trainings for 1 Year! SAVE $500 NOW

All Blogs

All Blogs

OIG Telehealth Audit

Learn How to Avoid Telehealth Audit Traps

It’s now official: your telehealth services are on CMS’ radar. The Office of Inspector General (OIG) just announced that it will start reviewing claims for specific violations. The last thing you want to do is pay back money for incorrect telehealth reporting. But that’s exactly what could happen if you don’t tighten up your telehealth […]
Published Date: July 16, 2020
Read More
Terminate patient

Terminate a Patient Without Getting Sued

While it may seem a little unfair, patients can switch providers—no questions asked—with nothing more than a call to your practice asking to have records transferred. Unfortunately, when you’re the one making the split, terminating a patient-physician relationship isn’t so cut and dry—think abandonment lawsuit and medical malpractice. Before You Terminate a Patient… There are […]
Published Date: July 15, 2020
Read More
patient privacy law original

Front Desk Training: Curtail Privacy Law Violation at Your Practice

QUESTION: Patients at our practice check in and sign out at an open station that overlooks the waiting room. Recently, a patient expressed concern that other people in the area might hear her information. How can we reduce the risk of violating patient privacy law when patients are registering for and scheduling appointments? Question from […]
Published Date: July 14, 2020
Read More
Motivating Employee During Coronavirus

3 Ways You Can Motivate Your Staff During COVID

The constant shifts and modifications required over the last months due to COVID can have a seriously negative effect on the performance of your employees. Your employees can easily become overwhelmed which can lead to significantly reduced productivity. It’s up to you to motivate your staff during the coronavirus so that you can deliver practice […]
Published Date: July 10, 2020
Read More
Employee Tests Positive COVID

Checklist: Cover Your Bases When Employee Tests Positive for COVID-19

As coronavirus counts surge, it’s now more likely than ever that you’ll have to manage employees who test positive for COVID-19. Doing so is fraught with very real legal and compliance pitfalls. Make one misstep and you could endanger patients and violate privacy and compensation laws. There is a way to follow all the needed […]
Published Date: July 8, 2020
Read More
Contact Tracing

Safeguard Your Patients with Contact Tracing Success Tips

Your practice’s revenue most likely hasn’t returned to pre-coronavirus levels. There are a variety of reasons for this, but one key element is that a portion of your patients are not yet comfortable coming into your practice. To get them back, and to get your reimbursements back to normal, you must rebuild your patients’ trust. […]
Published Date: July 2, 2020
Read More
HHS Relief Fund Reporting original

HHS: Protect Your Relief Funds by Satisfying New Reporting Rule

You can breathe a temporary sigh of relief on your struggle to nail down the ambiguities for your July 10 HHS relief fund reporting. HHS recently released new guidance giving you some extra time and details on the requirements you need to meet. When the Department of Health and Human Services (HHS) swiftly distributed millions […]
Published Date: July 1, 2020
Read More
CPT code 99441 telehealth

Collect $46 for Telehealth CPT Code 99441 vs 99213

QUESTION: Our patients really love the convenience and safety of telehealth, and we are planning to continue offering the services long-term. Can you provide us with some clarification on how to use CPT code 99441-99443 vs 99201-99215 when the video exam is not straightforward? Some example include:  What if there are technical issues and the […]
Published Date: June 30, 2020
Read More

Liability Waivers for COVID-19: Put Stronger Safeguards in Place Now

QUESTION: Can we be sued if a patient thinks they got infected at our practice? Will a COVID-19 liability waiver protect us from patient lawsuits claiming they contracted the virus at our office? Question from Austin, Texas subscriber   ANSWER: You are right to be anxious about the reality of being sued. More than 800+ […]
Published Date: June 26, 2020
Read More

Head Off $2 Million Medical Billing Fraud and Abuse Violation

You could be fined up to $11,000 for each false item or service you submit to Medicare. That means, your total penalty amount could be HUGE – reaching into the millions as it did for one physician practice. Halt massive penalties from crippling your practice by fixing these common medical billing fraud and abuse errors. […]
Published Date: June 25, 2020
Read More