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5 Steps Prevent Overcharging COVID-19 Testing

If your practice is testing patients for COVID-19, you’ve got a bunch of new codes and payment rules that you need to follow, so you get paid on time, every time – without violating kit reimbursement law. In the past few weeks, CMS has released a significant amount of guidance on COVID-19 coding and co-pay […]
Published Date: April 14, 2020
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Boost Practice Morale

10 Ways to Stay Connected, Boost Practice Morale

Your practice is adjusting to a landslide of constant changes caused by the recent coronavirus pandemic — decreased patient volumes, remote or furloughed staff, absences due to quarantine orders, etc. However, your patients are still relying on you to provide care and help them overcome the surmounting coronavirus fear and stress. Now, more than ever, […]
Published Date: April 9, 2020
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telehealth incidentto hospital

Get Paid for Remote Services for Your Hospitalized Patients

QUESTION: We are really confused on the constant telehealth regulatory changes. Our providers understand that new codes qualify with less supervision – and even without audio. We have several elderly patients who require ongoing care. Can you provide us with some recent options for CMS paid telehealth so we can continue to care for our […]
Published Date: April 8, 2020
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COVID-19 financial lifelines

Rescue Your Practice, Master COVID-19 Financial Assistance

Although COVID-19 has been a significant burden on your practice, the Coronavirus Aid, Relief, and Economic Security (CARES) Act offers financial lifelines to help you keep running until things get back to normal. Here’s a quick rundown on some of the key advanced payments and small business loans, and funding options available to your practice: […]
Published Date: April 7, 2020
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COVID19 Action Center Healthcare Training Leader

COVID-19 Help You Can Use

We’ll Get Through This Together Thank you for standing on the frontline of this war on COVID-19! We know that the sacrifice and courage being displayed by medical providers is being exhibited behind the scenes at your practice as well. This is where we can help. You can overcome your most challenging COVID-19 problems by […]
Published Date: April 3, 2020
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FFCRA COVID19 Paid Sick Leave

FFCRA: Stop Fines, Inform Staff of COVID-19 Paid Sick Time

Providing your employees with COVID-19 paid sick time and expanded leave is not optional under the newly implemented Family’s First Coronavirus Response Act (FFCRA). Find out what you must do now to avoid penalties. Effective April 1, 2020, the FFCRA requires certain employers to provide their employees with COVID-19 paid sick time and expanded family […]
Published Date: April 3, 2020
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PPE Shortage

Options to Handle Potential PPE Shortage

QUESTION: We have limited masks and are still seeing patients. Our vendors and distributors have put limits on the amount and frequency of shipments. This is obviously a concern for both our staff and patients. Can you provide us with some options to find additional Personal Protective Equipment (PPE) so we can continue to safely […]
Published Date: April 2, 2020
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New CMS Telehealth Rule: Speed Cashflow, Update Billing

Just when you thought you got your head semi-wrapped around Medicare telemedicine rules, they go and throw it out the window! On March 30, CMS issued an Interim Final Rule and released new guidance on how to code and bill for rapidly evolving telehealth services. Before you file another claim, here are the three sweeping […]
Published Date: March 31, 2020
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Work Remotely During the COVID-19 Pandemic

Keep Staff Motivated, Productive When Working Remotely

With many healthcare workers working remotely due to the reduced patient volume and to avoid cross infection, your practice must have a plan in place that spells out who you authorize to work remotely during the COVID-19 pandemic, and specifically how this will be accomplished. Why Work Remotely During the COVID-19 Pandemic? There are several […]
Published Date: March 30, 2020
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Claim Denial Telehealth: Check 2 Items Before Refiling

QUESTION: How can we avoid denials for telehealth claims including modifiers? We just received our first denial for a telehealth service using audio-visual. The claim was filed with office visit code 99212, place of service 02 for telehealth and modifier 95. Can you tell us what we did wrong so that we can get paid […]
Published Date: March 27, 2020
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